Mensen Praten Press Room

About Mensen Praten (Boilerplate)

Mensen Praten is a U.S.-based business process outsourcing (BPO) firm specializing in industry-specific remote support for small and mid-size businesses across eleven verticals — including Solar & Home Energy, Home Improvement, Healthcare, Senior Care, Real Estate, Insurance, and more. Unlike generalist call centers, Mensen Praten deploys credentialed agents who complete industry knowledge assessments before serving clients in those sectors, ensuring callers speak with someone who actually understands their world. Headquartered in Rocky Mount, North Carolina, the company operates a fully remote agent network and serves clients nationwide. Learn more at mensenpraten.com.

About the Founder

Starkey Roberson · Founder & CEO, Mensen Praten · Rocky Mount, North Carolina

Starkey Roberson is the founder and CEO of Mensen Praten, a remote-first BPO company built around the belief that great customer support requires genuine industry knowledge — not just a script. With a background in B2B technology and business operations, Starkey launched Mensen Praten to solve a problem he witnessed firsthand: small businesses in specialized industries — solar, home improvement, senior care, insurance — were losing customers to call centers staffed by generalists who didn't understand their world. His answer was a credentialed agent model where every representative completes an industry assessment before serving clients in that vertical. Mensen Praten operates a fully remote workforce headquartered in Rocky Mount, North Carolina.

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